Hotel and Hospitality Operations

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Are you interested in the tourism industry? Do you want to work in hotels, restaurants, bars and become familiar with the business operations involved? If you have excellent communication skills, the ability to work well with others and build strong customer relationships as well as a critical mind then this area might suit you perfectly. 

What is Hotel and Hospitality Operations?

Hotel and Hospitality Operations focuses on the operations involved in restaurants, hotels, bars and business. 

What third courses are available?

Universities and college in Ireland are offering courses in the following subject areas:

  • Hotel and Hospitality Operation – GMIT


  • Hospitality Studies
  • Hospitality and Tourism Industry Studies
  • Hospitality, Hotel, Bar and Restaurant Studies

Studying Hotel and Hospitality Operations in college

There are both PLC courses and undergraduate courses available in hospitality. PLC courses are generally one year long while undergraduate courses such as Hotel and Hospitality Operations are two years in length.  All courses will provide you with the opportunity to gain skills, knowledge and experience in relevant areas.

A course in Hotel and Hospitality Operations will allow you to be trained in restaurants, bars and rooms and hotels as well as focus on business modules that are relevant to hospitality and businesses within hospitality. The course will provide you with practical training via work experience in order to allow you to apply your knowledge practically and become familiar with the working world of hospitality. 

In your first year you will gain a strong foundation in relevant subjects while also becoming familiar with what is to come throughout your course. Modules you will focus on in your first year include Accommodation Manager Communications and Customer Care, Culinary Skills, Food and Beverage Skills & Services, Food Safety, Information Technology Introductory, Introduction to Accounting and Business Maths and Learning and Innovation Skills.

In your second year, you will focus on modules such as Advanced Food and Beverage Skills & Services, Culinary SKills, Financial Accounting, Food & Beverage Management, Front Office Operations, Information Technology Comprehensive, Introduction to Hospitality Law, Management Accounting, Management Principles and Marketing Principles. 

Throughout the two years you will be given the option of choosing electives to alos study. First year elective options will include subjects such as French, Gaeilge, German, Introduction to Tourism and Spanish. Second year subjects you can choose from include Beverage Studies, Environmental Studies, French for Foodies, French, International Tourism, Train the Trainer and Wine Studies. 

Career options

The tourism industry offers a wide range of job and career opportunities. After graduating from this course generally people will gain employment in the operational aspect of the hospitality industry such as restaurant service, bar, front office and accommodation. 

There is also the opportunity to continue on your study at postgraduate level to specialise in a particular area of your interest. As you gain experience in the industry and working in different roles, you could also move into the research and education side of the tourism industry such as working and lecturing in colleges and universities. 

Important skills and qualities that are necessary when studying and working in tourism include excellent communication skills, leadership skills, confidence, ability to delegate work and give clear instructions, the ability to work well with others, time management skills, organization skills, attention to detail and the ability to motivate others and remain calm under pressure. You will also be expected to keep up to date with developing trends and research in the tourism industry. 

Related jobs

  • Hospitality manager
  • Restaurant manager/employee
  • Accomodation
  • Front of desk 
  • Hospitality officer
  • Travel manager
  • Business and Travel Manager
  • Tourism and Hospitality Manager
  • Travel Agent

Further Study

Many people want to specialise in a specific area at a master’s level. 

Visit for more information.


Different courses and different colleges will have different entry requirements. It’s always safest to check with the individual higher education institution which is available on their websites. As a general rule Leaving Cert students should have a minimum of six subjects which should include: Two H5 (Higher Level) grades and Four O6 (Ordinary Level) grades or four H7 (Higher Level) grades. Subjects must include Mathematics, Irish or another language, and English.

Certain QQI Awards in a relevant area are also accepted. These change from course to course so be sure to research further. 

The points required for Hotel and Hospitality Operations was 228 points to study in GMIT las year.

Where can I study?

For other courses in the area you would like to explore, you can do so here.

Did you know?

  • In 2020, tourists visiting Ireland were surveyed by Fáilte Ireland with 50% visiting as holiday makers, 39% visiting friends and family, 8% visiting on business and 3% other.
  • Citywest Hotel is the largest Hotel in Ireland.
  • Ireland welcomes around 6,400,000 tourists every year. 


Student Grant Scheme 

Fáilte Ireland

The tourism Industry in Ireland 

More information on the course

Aedín Dunne

Culture and Environment with Tourism
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