This one year course concentrates on providing the practical specialist skills required for a successful career as a customer service provider or company sales representative. Students will gain an extensive knowledge of selling techniques, marketing theory and practice, information technology and the business environment in which the industry operates. Through our work experience programme, students will have the opportunity to develop effective customer care skills, selling techniques and marketing practice.
Awarding Body:
Further Education & Training Awards Authority (FETAC)/QQI Business Studies Award 5M2102
Career Opportunities:
Sales Representative, Customer Service Provider, Sales Support.
Further Education - Successful students can progress onto the two year Business Management & Marketing course in this College.
Minimum Entry Requirements:
Leaving Certificate/Leaving Certificate Applied or equivalent standard of education. Exemptions may be granted to mature students. All entry is subject to interview.
Subjects:
Practical:
Web Authoring
Spreadsheet Methods
The Internet
Theory:
Principles & Practice of Selling
Marketing Practice
Customer Service
Business Administration Skills
Database Methods
Word Processing
| College | Crumlin College of Further Education (CDETB) |
| Course ID | 137357 |
| Course Location | Dublin |
| Location Postcode | Dublin 12 |
| Course Category | Sales & Retail, Business |
| Course Qualification | Level 5 Certificate |
| Awarding Body | QQI |
| Course Fee | POA |
| Entry Requirements | Leaving Certificate/Leaving Certificate Applied or equivalent standard of education. Exemptions may be granted to mature students. All entry is subject to interview. |
| Career Path | Sales Representative, Customer Service Provider, Sales Support. Further Education - Successful students can progress onto the two year Business Management & Marketing course in this College. |

This one year course consists of intensive practical and theoretical training in the various aspects of Beauty Therapy and leads to internationally recognised qualifications.
During the second year of this course, students have the opportunity to take further professional qualifications with CIDESCO and ITEC.
This one-year course is designed to provide the practical knowledge and personal skills required for a career in Beauty & Retail Sales.
This one-year course is designed to enhance the practical knowledge and personal skills required for a career in the Beauty & Retail Sales industry.