Course Description

Customer Service and Office Skills



Course Overview

Are you interested in pursuing a career in an office environment? Would you like to develop your communication and interpersonal skills? This award will introduce students to Information Technology and improve their computer skills using the Microsoft Office suite of programmes. Students will also be trained in the use of digital media enhancing their career opportunities in an office setting.

This course provides a supportive environment for applicants who are thinking of returning to education. Through peer mentoring and small class sizes, it is an ideal choice for those who aspire to enrolling on a course and furthering their education.

Modules List

YEAR ONE

  • BUSINESS ENGLISH
  • DIGITAL MEDIA TECHNOLOGY
  • COMMUNICATIONS
  • DATA ENTRY
  • WORK EXPERIENCE
  • MATHS

YEAR TWO

  • INFORMATION TECHNOLOGY SKILLS
  • COMPUTER APPLICATIONS
  • CUSTOMER SERVICE
  • GENERAL OFFICE SKILLS
Training ProviderMarino College of Further Education
Course LocationDublin, Ireland
Location PostcodeDublin 1
Course CategoryCustomer Care, Relations & Service, Business
Course TypeClassroom Based
Course QualificationAward
Awarding BodyQQI
Awarding Body DetailsCustomer Service and Office Skills
Course Start Date1st September 2019
Course End Date28th May 2020
Course Duration2 year part time
Course FeeThere are no course charges for our back to education courses and those in receipt of social welfare can continue to receive their payments while they are attending college.
Entry RequirementsThese courses are ideal for anyone who wants to blend family life and studying together. They are designed for people who have perhaps left school early or did not gain the traditional types of qualifications but have lots of valuable life experience.Here in Marino College, there is a wide selection of part-time courses available to choose from. With our small class sizes and dedicated team of staff, we aim to make your first steps back to education an easy transition.There are no course charges for our back to education courses and those in receipt of social welfare can continue to receive their payments while they are attending college.
Carear PathCareers and Opportunities The course will assist students in gaining employment in a business, office or customer service environment. Graduates of this course will have the opportunity to progress and continue their education at Marino College of Further Education, on one of the many Level 5 Business courses available.
Phone018554064
For information about Marino College of Further Education, please visit our Training Provider page on Whichcollege.ie by clicking here.

Course Provider

Marino College of Further Education



01 855 4064
Connolly House, 171 North Strand Road,, Marino, Dublin, Ireland

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